Privacy Policy
At Red Effect, we value the trust of our clients and website users. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website (http://redeffectclicks.com/) or engage with our photography and videography services. We are committed to safeguarding your privacy while adhering to applicable laws and regulations, including the Information Technology Act, 2000, and other relevant Indian data protection laws. This policy is designed to provide transparency and ensure compliance with legal standards for our corporate, commercial, and personal clients.
This policy applies to all visitors, clients, and users of our services, including those engaging with us through our website, email (support@redeffectclicks.com), phone (9971575192), or in person at our office located at 3rd Floor, Plot No. 35/3 C, Street No. 18, Block A, Molarband Extension, Badarpur, New Delhi, Delhi 110044.
1. Information We Collect
We collect information to provide high-quality photography and videography services, including corporate event coverage, commercial shoots, and personal photography sessions. The types of information we collect include:
1.1 Personal Information
- Contact Details: Name, email address, phone number, and physical address provided when you contact us, book a service, or fill out forms on our website.
- Event Details: Information about events (e.g., wedding dates, corporate event schedules, or product launch details) shared during booking or consultation.
- Billing Information: Payment details, such as bank account or credit card information, collected securely through trusted payment gateways.
- Professional Information: For corporate clients, we may collect company names, designations, or other work-related details to tailor our services.
1.2 Non-Personal Information
- Website Usage Data: Information about how you interact with our website, such as IP addresses, browser types, device information, and pages visited, collected via cookies and analytics tools.
- Photography and Videography Content: Images, videos, or audio recordings captured during our services, with your consent, for event coverage, commercial shoots, or personal photography.
1.3 Information from Third Parties
- We may receive information from third-party platforms (e.g., social media or booking platforms) when you engage with us through those channels, subject to their privacy policies.
We ensure that all data collection is lawful, transparent, and limited to what is necessary for delivering our services, such as corporate event photography, wedding cinematography, or product videography.
2. How We Collect Information
We gather information through various methods to ensure seamless service delivery:
- Direct Interactions: When you contact us via phone (9971575192), email (support@redeffectclicks.com), or in person during consultations at our Badarpur office.
- Website Forms: Through contact forms, booking requests, or inquiries submitted on http://redeffectclicks.com/.
- Cookies and Analytics: We use cookies and tools like Google Analytics to track website usage, ensuring an optimized user experience. You can manage cookie preferences via your browser settings.
- Service Engagements: During photography or videography sessions, we collect media content (photos, videos) with your explicit consent.
- Third-Party Platforms: Information shared via social media or other platforms where you interact with Red Effect.
We prioritize obtaining your consent where required and provide clear options to opt out of non-essential data collection, such as marketing communications.
3. How We Use Your Information
We use your information to deliver exceptional photography and videography services while ensuring compliance with legal and contractual obligations. Specific uses include:
- Service Delivery: To plan and execute photography and videography services, such as corporate event coverage, product shoots, or wedding photography.
- Communication: To respond to inquiries, confirm bookings, or provide updates about your project via email or phone.
- Billing and Payments: To process payments securely through trusted third-party gateways for services like corporate video production or personal photoshoots.
- Website Improvement: To analyze website usage data and enhance user experience, ensuring our site is accessible and functional for corporate professionals and other clients.
- Marketing (Optional): With your consent, we may send promotional emails about our services, such as discounts on maternity photoshoots or corporate event packages. You can unsubscribe at any time.
- Legal Compliance: To comply with applicable laws, such as tax regulations or data protection requirements in India.
We do not use your information for purposes beyond what is outlined in this policy without your explicit consent.
4. Legal Basis for Processing Your Information
We process your information based on the following legal grounds:
- Contractual Necessity: To fulfill our obligations under agreements for services like seminar coverage, product photography, or wedding cinematography.
- Consent: For activities like marketing communications or using your images in promotional materials, where you have provided explicit permission.
- Legitimate Interests: For improving our website, analyzing service performance, or ensuring the security of our systems, provided these interests do not override your rights.
- Legal Obligations: To comply with Indian laws, such as maintaining financial records or responding to legal requests.
5. How We Share Your Information
We do not sell or rent your personal information. We may share your data only in the following circumstances:
- Service Providers: With trusted third parties (e.g., payment processors, cloud storage providers, or editing software vendors) who assist in delivering our services. These providers are bound by strict confidentiality agreements.
- Event Collaborators: For corporate or personal events, we may share necessary details (e.g., event schedules) with vendors like venues or planners, with your consent.
- Legal Requirements: If required by law, such as responding to a court order or regulatory authority in New Delhi, India.
- Business Transfers: In the event of a merger, acquisition, or sale of Red Effect, your information may be transferred to the new entity, with prior notice to you.
All third parties we share data with are required to protect your information and use it only for the purposes we specify.
6. Data Storage and Security
We take robust measures to protect your information from unauthorized access, loss, or misuse:
- Storage: Personal data is stored on secure servers hosted by reputable cloud providers. Physical records, if any, are kept at our office in Badarpur, New Delhi, with restricted access.
- Security Measures: We use encryption, firewalls, and secure socket layer (SSL) technology to safeguard data during transmission and storage.
- Media Content: Photos and videos are stored securely and accessible only to authorized personnel involved in your project.
- Retention: We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy (e.g., delivering services or complying with legal obligations). For example, billing records may be kept for 7 years as per Indian tax laws, while media files are retained based on your contract terms.
In the unlikely event of a data breach, we will notify affected users promptly and take immediate steps to mitigate harm, as required by law.
7. Your Rights and Choices
As a client or website user, you have the following rights regarding your personal information:
- Access: Request details about the personal information we hold about you.
- Correction: Ask us to correct inaccurate or incomplete information.
- Deletion: Request the deletion of your data, subject to legal or contractual obligations (e.g., retaining billing records).
- Objection: Object to certain uses of your data, such as marketing communications.
- Withdraw Consent: Revoke consent for specific data uses, such as promotional emails, at any time.
To exercise these rights, contact us at support@redeffectclicks.com or 9971575192. We will respond within 30 days, as per applicable laws.
8. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and analyze site performance. Cookies are small text files stored on your device that help us understand how you navigate our site. Types of cookies we use:
- Essential Cookies: Necessary for website functionality, such as form submissions or navigation.
- Analytics Cookies: To track website usage and improve performance, via tools like Google Analytics.
- Marketing Cookies: To deliver personalized ads, only with your consent.
You can manage cookie preferences through your browser settings or our website’s cookie consent tool. Disabling cookies may affect certain website features.
9. Third-Party Links
Our website may contain links to third-party sites, such as social media platforms or payment gateways. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies before sharing information.
10. International Data Transfers
As a New Delhi-based business, most of our data processing occurs in India. However, some service providers (e.g., cloud storage or analytics tools) may be located outside India. In such cases, we ensure that data transfers comply with Indian data protection laws and that appropriate safeguards, such as standard contractual clauses, are in place.
11. Children’s Privacy
Our services and website are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a minor, please contact us immediately at support@redeffectclicks.com.
12. Updates to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page. We encourage you to review this policy periodically. We will not able to notify you via email or call.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please reach out to us:
Red Effect
3rd Floor, Plot No. 35/3 C, Street No. 18, Block A, Molarband Extension, Badarpur, New Delhi, Delhi 110044
Phone: 9971575192
Email: support@redeffectclicks.com
Business Hours: Monday to Friday, 11:00 AM to 7:00 PM
We are committed to addressing your inquiries promptly and transparently.
14. Compliance with Google Ads Policy
To ensure compliance with Google Ads policies, we avoid collecting sensitive personal information (e.g., health or religious data) unless necessary for our services and with your explicit consent. Our website and ads are designed to provide clear, accurate information without misleading claims, ensuring a trustworthy experience for corporate professionals and other clients.
15. Our Commitment to Trust and Transparency
Founded in 2018 by Dhawal Singh (Founder & CEO) and Nitin Verma (Co-Founder & Director), Red Effect is dedicated to building trust with our clients through ethical data practices. Whether you’re a corporate client seeking professional headshots or a family booking a maternity photoshoot, we prioritize your privacy and strive to exceed your expectations with every interaction.